New Patient Experience begins with a warm welcome from our friendly Front Desk Coordinator. Upon arrival, settle into our guest lounge where you can enjoy a bottle of chilled water or a freshly brewed coffee amidst a soothing candle fragrance. In the dental surgery, we start by gathering a detailed medical and dental history. Your examination will start by addressing your primary concern and then expand into a comprehensive assessment of your teeth, gums, jawbone, and TMJ. A specialized oral cancer examination and recording of teeth color will be conducted. Digital photographs, digital radiographs, and 3D scans of your teeth using our CEREC 3D intraoral scanner . The core of your New Patient Experience lies in collecting all relevant information to formulate a written, thorough treatment plan that addresses your concerns. We present you with various options, empowering you to make an informed decision about your preferences. As a dentist in Parramatta, we prioritize providing information rather than dictating choices, allowing you to decide on the treatment you wish to pursue. We also discuss your financial commitment, our recommended payment method, and, if necessary, assist with processing your health fund rebates. At My Smile Doctors, our focus is entirely on you, your health, and our commitment to delivering the highest quality dentistry available.